About UsThe River Thames is at the heart of London but in recent years, it has often been overlooked. Tideway wants to help change all that, and we want you to be part of our ambition to breathe life back into our majestic river.
Tideway is a new company that launched in August 2015 with the sole task of cleaning up the River Thames by tackling the current sewage pollution, and more importantly, to reconnect London with its river for business and leisure.
It is one of the largest construction projects of its type in Europe but the Thames Tideway Tunnel is not just an engineering project, it’s about building a London that is fit for your children, and even your great, great, grandchildren.
Every year, tens of millions of tons of sewage pollution spills from discharge gates along the tidal river embankment, and that simply has to stop. Construction on the tunnel started in 2016 and will take seven years to complete.
You can join us to help clean up London’s river together by apply for this role.
The Role
We have an exciting opportunity at Tideway for a SharePoint Development and Support Specialist to work within a small IS team. The successful candidate will be responsible for developing, configuring and supporting SharePoint Online solutions to support and improve the way Tideway manages and shares its information.
The exceptional candidate will hold value in working within an exciting company focused particularly on information management and SharePoint related projects. This position suits an experienced individual who has gained exposure to SharePoint Online and Microsoft Flow.
Responsibilities include:
Configure updates using out-of-the-box SharePoint Online functionalitySupport bug fixes and enhancement requests relating to Tideway’s SharePoint CustomisationsEnsure IS Support (3rd Level) incident tickets are managed in line with agreed SLA’sSupport monthly patch cycle and coordinate testing with the business SMEs where appropriateSupport the assessment, development, testing and implementation of changes within SharePointWork with 3rd parties including Tideway Managed Service providers as and when requiredAssist in the development of ad hoc reports, dashboards and workflows for business users in SharePoint as and when requiredAdhere to Enterprise Information Management, Architecture, Cyber Security, Change Control, Quality and Safety principles, policies & proceduresSharePoint Online and its associated current custom code, ensuring any changes will be completed with Microsoft Flow and not custom codeMaintain up to date documentation on systems and processesProvide 3rd Line support for SharePoint OnlineSupport enhancement requests and bug fixes relating to principal Tideway enterprise applications in Microsoft SharePoint Online, associated custom code and out of box solutionsOccasionally participating with out-of-hours standby rota to help resolve any major issues (standby allowance provided)Manage the development, delivery and integration activities with service partners and third parties with strong customer focus and drive to resolve issues within agreed SLAs.
The ideal candidate will have the following proven experience:
Hands on experience in using development tools and deploying applications in Microsoft Azure and SharePoint OnlineExperience of maintaining and developing SharePoint online and Azure based applications using C#, TypeScript, JavaScript, Angular, React, ASP.Net MVC, Web API 2.0, Entity framework 6.0, WCF, PnP and Azure web jobs, functions, Azure queue and File StorageExperience of working within the SharePoint Framework (SPFx)Experience of using development and deployment tools such as Visual Studio, Azure portal, SQL Server Management studio, Azure storage explorer etcExperience of supporting in an Office 365 and Azure environment Experience of designing, developing and deploying no-code applications using PowerApps, Microsoft Flow and Forms in Office 365Experience of working with content migration tools eg. SharegateExperience of working with SharePoint designer in order to troubleshoot existing workflowsProven experience of working in an Application Support environment, supporting multiple applications.
Desirable:
Experience of working in a Project environment would be beneficialAn understanding of Business Information Management or working in a construction environment would be usefulHTML, CSS.
Skills and competencies:
Good problem-solving and decision-making skills, with the ability to determine the approximate impact of issues quicklyCustomer focused with the ability to communicate with users at all levelsThe ability to work under pressure and balance competing prioritiesEffective communicator with the ability to provide clear updates if issues occurStrong analytical skills, with good attention to detailA logical thinker with the ability to drive changePassion for technology and skill growth.
Diversity helps to make London a great place to live and work, and we aspire to this diversity being reflected in our workforce. WE know that diverse teams contribute new and different ways of thinking and working and raise overall performance. We also know that people are at their most productive when they feel included and valued. That’s why diversity and inclusivity are key to our business strategy.
We are one of The Times Top 50 Employers for Women, a Stonewall Diversity Champion, a proud signature of the ‘Ban the Box’ campaign, and Disability Confident Committed Employer.
We pride ourselves on providing employment for disabled employees, providing support and adjustments during the recruitment process, and wherever needed in the working environment. We offer a guaranteed interview scheme for suitably qualified disabled applicants.
What we will offer you
Private Medical InsuranceBonusMatched Pension Scheme30 days leave5 days of paid volunteeringLife InsuranceSeason Ticket LoanHealth checks