About Us
The River Thames is at the heart of London but in recent years, it has often been overlooked. Tideway wants to help change all that, and we want you to be part of our ambition to breathe life back into our majestic river.
Tideway is a new company that launched in August 2015 with the sole task of cleaning up the River Thames by tackling the current sewage pollution, and more importantly, to reconnect London with its river for business and leisure.
It is one of the largest construction projects of its type in Europe but the Thames Tideway Tunnel is not just an engineering project, it’s about building a London that is fit for your children, and even your great, great, grandchildren.
Every year, tens of millions of tons of sewage pollution spills from discharge gates along the tidal river embankment, and that simply has to stop. Construction on the tunnel started in 2016 and will take seven years to complete.
You can join us to help clean up London’s river together by applying for this role.
The Role
We are currently recruiting an Information Management Coordinator at Tideway. The successful candidate will be responsible for supporting the Tideway Information Manager in delivery of the Information Management Policy, strategy and procedures across delivery, departments and end users Tideway Information Management (TIM) is a combination of tools and documentation that provides governance around the use of information and SharePoint Online (the Tool).
Responsibilities include:
Engage with the IM Practitioner community to address and resolve operational issues arising from the use of document management and document control systems and proceduresAnalyse business IM change requirements documenting, reviewing and translating to technical specification (where required) support the changeProactively identify opportunities to leverage existing internal techniques and drive continuous improvement across TidewayEnsure IM / IS Remedy incident and request tickets (2nd level) are managed in line with agreed SLAs, where possible ensuring these are completed before the SLAsProviding advice and guidance to SharePoint Site Owners on the structure and organization of documents in their sites in compliance with IM standardsProvide support to any areas of the business, to resolve any document and record management issues that may ariseDelivery of classroom, desk side and online training covering Tideway Information Management policies, processes and tools specifically SharePoint OnlineMaintaining the Information Management documentation, also ensuring the document retention policies are in place which are aligned to the document definitionExperience in automation of document categorisation and activation of retention policiesAssisting with the preparation of audits and compliance checks of the Information Management function and document and record management processes and systems across Tideway and working with the Information Manager and the wider Information Management user community to resolve any recommendations arisingPreparation of materials, content and reports for IM and IS Governance Forums / PortalsPreparing reports on compliance with document and record management, procedures and systemsAssisting in the creation, implementation and reporting of Key Performance Indicators (KPIs) for document and record managementWorking with the IS Architects in the maintenance of metadata in IM Tools, e.g. SharePointPerform core Document Control activities.
The ideal candidate will have the following experience and skills:
Essential
Developing and implementing information management policy, processes and procedures focusing on document and records managementProviding training, advice and guidance to users on the structure and organization of documents within SharePoint Sites and Document LibrariesAnalysis of business IM change requirements translating to functional specification, test and implementation.
Desirable:
Good working knowledge of CDEDefining and monitoring KPIsDefining and capturing IM requirementsDocument control systems and processes within Engineering and Construction Industry.
Skills:
Ability to function independently with appropriate initiative and attention to detailA logical thinker with good planning, with attention to detail and organization skillsGood interpersonal skills and ability to interact with stakeholders at all levelsExcellent verbal and written communication skills with the ability to provide clear updates when issues occurSolution driven with strong analytical skills and problem solvingStrong proficiency in the implementation of Information Management standards with electronic document and records management systems such as SharePointStrong proficiency in the use of SharePoint Online, MS Excel/Power Query and/or performance dashboards is desirable.
What we will offer you
Private Medical InsuranceBonusMatched Pension Scheme30 days leave5 days of paid volunteeringLife InsuranceSeason Ticket LoanHealth checks
Diversity helps to make London a great place to live and work, and we aspire to this diversity being reflected in our workforce. We know that diverse teams contribute new and different ways of thinking and working and raise overall performance. We also know that people are at their most productive when they feel included and valued. That’s why diversity and inclusivity are key to our business strategy.
We are one of The Times Top 50 Employers for Women, a Stonewall Diversity Champion, a proud signature of the ‘Ban the Box’ campaign, and Disability Confident Committed Employer.
We pride ourselves on providing employment for disabled employees, providing support and adjustments during the recruitment process, and wherever needed in the working environment. We offer a guaranteed interview scheme for suitably qualified disabled applicants.